Marker privacy notice

We are Letter Assembly Ltd, makers of Marker. We are the controller and are primarily responsible for personal data that is collected and processed in connection with the use of 'Marker'. This privacy notice provides information on how we collect and process personal data.

Your writing is yours, we don't use your writing to train third-party AI models, and you can download your writing at any time.

If you have any questions about this privacy notice (including any requests to exercise your legal rights or information on our retention policy), please contact us at hello@marker.page.

This notice was last updated on March 24, 2026.

Data we collect and how we use it

We collect and use personal data to make Marker work, improve it over time, and to offer support services.

Data we collect:

Name, email address, user ID, IP address, account creation date, and any profile photo/avatar you choose to upload.
Your writing and other content you input into Marker, conversations with the AI assistant, document metadata, version history, invitation records, voice transcriptions, feedback submissions, and marketing preferences.
Technical and usage information, such as browser and device details, session identifiers, interaction logs, usage data, error reports, and system logs.

How we use your information:

To verify your identity, create and manage your account, and control access to Marker.
To deliver the services and Marker's functionality, to monitor performance, to diagnose and resolve issues, and to optimise the service, including understanding what's working, how people are using Marker, and how we can improve our services or develop new features.
To respond to enquiries, provide support, communicate service status or incidents, and send you marketing or service‑related communications (such as updates about Marker). You can unsubscribe from marketing emails at any time by replying to one of our emails or emailing us at hello@marker.page.

We use your information in order to provide the service to you, and because we have a legitimate interest in keeping Marker reliable and secure, maintaining and improving our products and services, and supporting our users effectively.

Who do you share my data with?

Business partners, suppliers, and subcontractors (who are based in the UK, EU, or USA) for the purposes of supplying our products and services, and for the performance of the contract we enter into with them or you. We only share personal data with these providers where it's used to run Marker or deliver related services, and we limit what we share to what's relevant for that purpose:

account authentication providers;
general purpose AI providers;
AI service intermediaries;
cloud database and cloud hosting infrastructure providers;
voice transcription providers;
data synchronisation providers; and
analytics, error reporting, and operational tooling providers.

Regulators / Authorities / Enforcement Agencies if we are under a duty to disclose or share your personal data in order to comply with any legal obligation; or to enforce or apply our terms of use and other agreements; or to protect the rights, property, or safety of our customers or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection.

Buyers of our business (prospective and actual) we may share your personal information to support a sale or restructuring of our business as we have a legitimate interest to ensure our business can be continued by the buyer. If you object to our use of your personal information in this way, the buyer of our business may not be able to provide services to you.

Where do you store my data?

We store your data on third party servers which are based in the EU and/or in the USA.

When working with third parties we may need to transfer your personal data outside of the UK and/or EU (e.g. some features of Marker run on Cloudflare's global infrastructure, which means certain data may be processed in the region closest to where you access the service).

Whenever we transfer your personal information outside of the UK and the EU, we ensure it receives additional protection as required by law. To keep this notice as short and easy to understand as possible, we haven't set out the specific circumstances when each of these protection measures are used. You can contact us using the details above for more information on this.

How long do you keep my data for?

We will only retain your personal information for as long as we need it (e.g. to provide the services) unless we are required to keep it for longer to comply with our legal, accounting, or regulatory requirements.

In some circumstances we may carefully anonymise your personal data so that it can no longer be associated with you, and we may use this anonymised information indefinitely without notifying you. We use this anonymised information to improve the way we work and our services.

Cookies

We and our suppliers use cookies to collect information about how you use Marker, such as usage patterns and interactions with our services. This helps us understand what's working well, identify areas for improvement, and make Marker better over time. We do this because we have a legitimate interest in improving Marker and understanding how people use it.

Children

Marker is not (yet) intended for children and we do not knowingly collect data relating to children.

Artificial intelligence

Your writing is yours. We do not allow suppliers to train their AI models on your writing or personal data.

What are my rights under data protection law?

You have various other rights under applicable data protection laws, including the right to:

access your personal data (also known as a "subject access request");
correct incomplete or inaccurate data we hold about you;
ask us to erase the personal data we hold about you;
ask us to restrict our handling of your personal data;
ask us to transfer your personal data to a third party;
object to how we are using your personal data; and
withdraw your consent to us handling your personal data.

You also have the right to lodge a complaint with us or the Information Commissioner's Office, the supervisory authority for data protection issues in England and Wales. If you are based in the EU you can find your relevant supervisory authority here.

Please keep in mind that privacy law is complicated, and these rights will not always be available to you all of the time.